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Handling Race-Related Complaints in Fostering

Handling Race-Related Complaints in Fostering

Complaints about racism are some of the hardest to make, and some of the easiest to lose. Learn how to receive them well, record them honestly, investigate them fairly and learn from them.

£25

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Expiry period 12 Months
Made in English
Last updated at Sat Sep 2026
Level
Beginner
Total lectures 0
Total quizzes 0
Total duration 0 Hours
Total enrolment 0
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Short description Complaints about racism are some of the hardest to make, and some of the easiest to lose. Learn how to receive them well, record them honestly, investigate them fairly and learn from them.
Outcomes
  • Explain why complaints about racism often go unmade or unheard
  • Receive a race complaint calmly and offer advocacy to children
  • Describe the Children Act 1989 representations and complaints procedure
  • Apply the Equality Act 2010, including protection from victimisation
  • Record race complaints as race complaints, and learn from patterns
  • Respond fairly when a complaint about racism is about a foster carer
Requirements
  • No prior knowledge or experience is required
  • Access to a device with internet connection (desktop, tablet or smartphone)
  • Basic digital skills, such as navigating online content
  • Willingness to engage with reflective questions and learning activities
  • Headphones or speakers recommended for audio content