Last updated: 27 September 2026

1. About these terms

These terms apply when you create an account on, or buy from, BFCA Academy (bfcaacademy.co.uk). The Academy is run by BFCA Ltd, a company registered in England and Wales (company number 15192463), whose registered office is 6 St Michaels Court, Victoria Street, West Bromwich B70 8ET ("we", "us"). BFCA Ltd is a separate legal entity from Black Foster Carers Alliance CIC.

By creating an account or making a purchase, you agree to these terms. Please also read our privacy policy and our refund and cancellation policy.

2. Your account

  • You must be 18 or over to create an account.
  • Give accurate details and keep your password private. You are responsible for activity on your account.
  • Accounts are for one person. Please do not share your login. Organisations that need several places can buy team training (section 6).
  • We may suspend or close an account that breaks these terms, after telling you why where we can.

3. What you can buy

Product Price Access
Free courses Free As shown on each course page
Single course £25 12 months from purchase
Themed bundle (5 courses) £79 12 months from purchase
All-Access (every course) £99 introductory offer, then £179 a year 12 months from purchase

Prices include any VAT that applies. The price you pay is the price shown at checkout. We may change prices for future purchases, but not for anything you have already bought. Payments are processed securely by Stripe.

All-Access includes every course published during your 12 months. It does not renew automatically. To continue, buy a new year at the price shown at the time.

4. Your licence to use the courses

When you enrol, we give you a personal, non-transferable licence to view the course for your own learning during your access period. You may not copy, download, record, resell, share or publicly show course materials, or use them to train others, without our written permission. All course content, including text, narration, images and the frameworks referred to in our courses, belongs to us or our licensors.

5. Certificates

You receive a certificate of completion when you pass a course's final quiz (80% or more). Certificates confirm completion of BFCA Academy training for your continuing professional development. They are not a formal qualification unless a course page states that it carries a specific accreditation.

6. Organisations and team training

Fostering services, local authorities and other organisations can buy places for their staff or carers. The organisation is responsible for the learners it enrols and for paying our invoice within 30 days, unless we agree otherwise in writing. The organisation can see its learners' enrolments, progress and certificates, as explained in our privacy policy. Separate written terms may apply to larger contracts. If they do, they take priority over these terms.

7. About the course content

Our courses give general training and guidance. They are not legal, clinical or safeguarding advice about a particular child or situation. Always follow your organisation's policies, your local safeguarding procedures and the advice of the child's social worker. If a child is in immediate danger, call 999.

We work hard to keep courses accurate and up to date with law and guidance in England. Law and guidance change, so we review courses regularly and may update, replace or retire content.

8. Using the site fairly

Do not misuse the site, try to access other people's accounts, upload anything unlawful or harmful, or interfere with how the site works.

9. Availability

We aim to keep the Academy available at all times, but we cannot promise it will never be interrupted, for example during maintenance. If a problem stops you using a course you paid for, contact us and we will put it right, for example by extending your access.

10. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, you also have legal rights under the Consumer Rights Act 2015 that these terms do not affect.

We are not responsible for losses that were not foreseeable, or for business losses. For organisations, our total liability for any claim is limited to the amount paid for the training concerned.

11. Changes to these terms

We may update these terms. The version in force when you buy applies to that purchase. We will post changes on this page and update the date at the top.

12. Complaints and contact

If you have a problem, email support@bfcaacademy.co.uk and we will aim to reply within 5 working days.

13. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.