Service Technician (Commercial Cooking Equipment) Job at Accentuate Staffing, Raleigh, NC

eVExOXZjb0NqZm5BaWdrNUVpTHJFVnphSXc9PQ==
  • Accentuate Staffing
  • Raleigh, NC

Job Description

Accentuate Staffing is assisting a leading commercial culinary equipment manufacturer in the Fuquay area who is hiring for a Technical Support Specialist. This is a direct hire opportunity working 1st shift.

Responsibilities:

  • Provide technical support via phone, email, and video calls to customers experiencing equipment issues.
  • Diagnose and troubleshoot mechanical and electrical problems with commercial cooking appliances.
  • Guide customers through basic repairs and maintenance procedures.
  • Work with field service technicians to coordinate on-site repairs when necessary.
  • Document all customer interactions, issues, and resolutions in the support database.
  • Assist with warranty claims and parts orders.
  • Stay updated on new product developments and technical specifications.
  • Provide training to customers and internal staff on equipment operation and maintenance.

Requirements:

  • 2 + years experience in a technical support, field service, or repair of commercial cooking equipment (ovens, fryers, grills, etc.) role.
  • Strong understanding of electrical and mechanical systems.
  • Excellent troubleshooting and diagnostic skills.
  • Customer-oriented with strong communication and problem-solving abilities.
  • Ability to read and interpret technical manuals, schematics, and wiring diagrams.
  • Proficiency in using diagnostic tools and software.
  • Basic knowledge of Microsoft Office and CRM software.
  • Ability to work independently and as part of a team.
  • Bilingual a plus.

Job Tags

Work at office, Day shift,

Similar Jobs

The MINA Group

Steward/Dishwasher - BSLV Job at The MINA Group

Bourbon Steak is Chef Michael Minas love letter to the classic American steakhouse. Timeless steakhouse dishes are elevated by Chef Minas refined technique and infused with his arsenal of world flavors and creative flair. The restaurant accomplishes all the traditions...

Delta-T Group Inc.

LVN LPN - 6 month contracts! Job at Delta-T Group Inc.

 ...You must be able to work the 3-11 shift with alternating weekends and holidays for 6 months. Contract begins 2/3/25. If you are able to work this schedule and have an LPN or LVN license, please reply to this posting. Title: LVN LPN - 6 month contracts! Class:... 

TradeSource, Inc

Electrician Licensed or Apprentice Job at TradeSource, Inc

 ...Electrician licensed wanted, ME license or electrical apprentice/helpers card Were looking for a licensed commercial electrician or experienced electrical helper with a positive attitude and solid experience. If you take pride in your work, follow code, and enjoy... 

AFC Urgent Care

Urgent Care Family Physician Assistant Job at AFC Urgent Care

SUMMARY : This position is primarily responsible for assisting in examination and treatment of patient. ~ Provider must have an active, unrestricted license in the state of MA as a PA-C. ~ Provider must have a DEA and MCSR at the time of application. ~ Provider...

Smileland Dental

Pediatric Dentist Job at Smileland Dental

 ...Position Overview: Established, community focused, private practice seeking a Pediatric Dentist for long term growth. What You'll Do: Provide comprehensive dental care to pediatric patients Create positive experiences that foster long-term oral health habits...