Job Description

SHIFT: 7 am — 3 pm, 4 pm — 12 pm, Monday through Friday

During Weather Emergencies & Holidays: 10 AM – 2 PM, 6 PM – 12 AM 

REPORTS TO: Peer Outreach Supervisor 

JOB RESPONSIBILITIES:

• Responsible for engaging potential clients at various locations, including on the street, and performing assessments and/or recording client contact information in a funder-required database.
• Responsible for evaluating and communicating concerns that may interfere with providing Peer Outreach Support and conducting services promptly per program and organizational guidelines.
• Responsible for engaging clients at various locations, including on the street, and recording relevant information (i.e., full name, SS#, DOB, etc.). 
• Responsible for transporting clients to and from shelters, recovery houses, clinics, detoxification centers, DPA offices, etc.
• Responsible for assisting clients in finding shelter placement and referring clients to resources that provide showers, meals, clothing, and health examinations.
• Responsible for seeing new clients twice a month and previous clients once a month and updating information in the funder-required database.
• Responsible for referring clients to outpatient treatment facilities and making referrals to DPW, Social Security Administration, PHA, OSHA, etc., per the medical insurance guidelines.
• Responsible for reporting vehicle maintenance needs to supervisors and maintaining daily travel log activity.
• Participates in general staff meetings, program and departmental meetings, and training as directed and needed.
• Perform related work as required. 

QUALIFICATIONS: 

• High School Diploma is required. 
• At least one (l) year of training and/or experience in homelessness, shelter management, clean/sober addiction, and outreach or substance abuse or an equivalent combination of education and experience.
• At least 2 years of experience working in programs with residential facilities/properties and providing services to individuals who may have challenges that include homelessness, substance abuse, mental health, or other barriers to self-sufficiency. 
• Must be well organized, detail-oriented, task-driven, and able to work independently and set daily priorities. 
• Must possess strong verbal and written communication skills.
• Must have a valid driver's license and motor vehicle record.

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