Job Description

Our Client, Specialists in Dermatology , is adding a Director of Special Projects  to their clinics’ leadership team to lead high-impact initiatives across their multi-site practice.

Empower innovation. Drive excellence. Expand impact.

• Mission-driven impact : You’ll steer initiatives for a practice driven by compassion, integrity, and high-quality care, and be part of a team that values collaboration, respect, and professional growth.
• Operational scale & sophistication : Manage projects across multiple, well-equipped facilities and service lines, while supporting individual clinic growth and practice expansion in Arizona.
• Innovation is welcome : Leverage systems, AI, and creative solutions to enhance patient and staff experiences.
• Real patient care benefits : Your efforts will improve processes that directly affect patient outcomes and comfort.

Responsibilities include:
This is a role for a strategic, hands-on leader who thrives on creative problem solving, driving measurable results, executing on key initiatives, and is excited to apply their technical savvy.

• Design and implement scalable, efficient processes through expertise and project management, mobilizing cross-functional and external teams.
• Lead the optimization of the front desk and phone room processes, best practices, and technological support, streamlining and improving the patient experience.
• Direct hiring, onboarding, and team development in support of practice growth and expansion; on-site and virtual.
• Spearhead projects such as:
  • Digitizing check-in/check-out (kiosks, portals, etc.)
  • Enhancing insurance workflows for accuracy, compliance, efficiency, and patient communication.
  • Reducing no-shows with targeted workflows and patient communication strategies
  • Standardizing medical assistant and clinical staff practices
  • Crafting SOPs to enhance precision, consistency, and excellence across the practice
  • Enhancing internal communication, culture, and staff engagement—aligning with our compassionate values

Who We’re Looking For
If you're fueled by innovation, operational mastery, and purpose-driven work within a leading dermatology practice, we’d love to meet you.

• Master’s degree preferred, Bachelor’s required (Healthcare Administration, Business, or related); or equivalent experience
• 5+ years of leadership experience in medical practice operations (dermatology or other specialty preferred)
• Skilled in cross-functional project leadership, change management, and process improvement
• Experience and understanding of insurance and patient billing workflows, compliance, and communications
• Technologically savvy, focused on continuous improvement, and leading best practices
• Working style that thrives in a fast-paced environment, while motivating others, and getting teams excited to hit key milestones and achieve goals
• Flexible and adaptive, creative, fun, open and transparent, team-oriented, and solution-oriented
• Bonus experience: AI/digital automation, Lean or Six Sigma, training program design, understanding of EOS philosophy, and/or new clinic or health facilities openings

About Our Client:
Specialists in Dermatology PLLC is the largest single-specialty dermatology practice in Southern Arizona, proudly serving 5 Tucson & surrounding areas, and growing into Phoenix. The mission at this woman-owned and led practice is to deliver the highest quality of care in general, cosmetic, and surgical dermatology, guided by compassion, integrity, and long-term patient relationships.
They offer comprehensive care in state-of-the-art facilities , including Mohs surgery suites and an in-house pathology lab.

Apply today and help raise the bar for patient-centered, clinical excellence in Arizona.
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Job Tags

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