Job Description

This is a remote position.

• Inbound calls for assistance with bookings from client's Travel Agent partners.
• Inbound calls for assistance with cruise specific questions, quotes and more. 
• Possible outbound calls to client-designated internal support departments, client's customers and/or client's Travel Agent partners for status and clarification purposes. 
• Transferring of inbound calls or outboard calls to other client-designated internal support departments or client account representatives.

• Inbound calls for assistance with online check-in tools from client's customers and client's Travel Agent partners.
• Possible outbound calls to client-designated internal support departments, client's customers and/or client's Travel Agent partners for status and clarification purposes. 
• Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

Requirements

Please click this link for the Basic PC Requirements  Computer Specifications  

Please note that more detailed equipment information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team. 

Benefits

• Select the company you want to work for within our client base.
• Work from home
• Flexible schedule 
  

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