Job Description

Job Requisition ID: 50405 

Opening Date: 10/10/2025
Closing Date: 10/24/2025
​Agency:  Department of Human Services
Class Title: INFORMATION SYSTEMS ANALYST I - 21165 
Skill Option:  Client Services - Information Technology 
Bilingual Option:  None
Salary: Anticipated Salary: $6,952 - $10,130 per month ($83,424 - $121,560 per year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:  

​ 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire a Computer Application, Hardware and Software Specialist to perform advanced Management Information System (MIS) technical support functions to serve as a computer application, hardware, and software specialist. This position works with all levels of staff in the areas of clinical, fiscal and operations data systems for system analysis, system design, support for data retrieval and reporting; provides instruction in the use of approved hardware, software, and communication systems; and serves as the designee liaison to the Management Information Services technical support staff. This position provides a great opportunity for a self-motivated individual who is focused on ensuring that the division receives IT services to facilitate mission focused activities in the most efficient, effective manner possible. The ideal candidate for this position will have excellent IT capabilities, effective communication skills, and strong leadership skills.

Essential Functions

• Serves as the Computer Application Hardware and Software Specialist for the Division of Behavioral Health and Recovery (BHR).
• Serves as the computer applications and hardware specialist for BHR. 
• Collects and retrieves a wide variety of statistical information and generates specific reports, charts, graphs, linear diagrams, etc. as they relate to various aspects of the network, i.e., patient information, budget, recidivism, etc. and reviews and recommends security programs for all systems according to DoIT standards.
• Attends a variety of meetings and seminars to remain current on Information Technology products, techniques, and procedures, etc. 
• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires one (1) year of professional experience in a related Information Technology field.

Preferred Qualifications

• Two (2) years of professional experience providing advanced technical support for a public or private organization with both internal and external stakeholders using Information Technology concepts and principles and the principles and techniques of Information Technology documentation.
• Two (2) years of professional experience using procedures to provide assigned technical and logical analytical ability in defining, evaluating, and solving difficult administrative, organizational, technical, or operational problems where solutions may be of a precedent-establishing or research nature.
• Two (2) years of professional experience planning and recommending training requirements that are necessary for effective performance using Microsoft products.
• Two (2) years of professional experience using hardware and software, programming languages, and procedures to provide assigned technical and analytical services. 
• Two (2) years of professional experience attending outside resource instruction and industry seminars summarizing and providing relevant information to component staff. 
• Two (2) years of professional experience using methods, procedures, and techniques of conducting feasibility studies for system conversions and enhancements of platform infrastructure and application systems.

Conditions of Employment

• Requires the ability to travel in the performance of job duties. 

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Monday - Friday, 8:30am - 5:00pm; 1-hour unpaid lunch

Work Location: 600 E Ash St, Springfield, Illinois, 62703

Division of Behavioral Health and Recovery 

Bureau of Business Policy and Fiscal Operations

Business Analytics

Agency Contact:  DHS.HiringUnit@illinois.gov

Posting Group:  Science, Technology, Engineering & Mathematics; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the 

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Job Tags

Similar Jobs