Job Description
Job Specific Duties and Responsibilities: The Community Outreach Coordinator is responsible for
increased community awareness of the domestic violence, prevention, identification, and intervention
services available to victims at the Crisis Center for South Suburbia, particularly in underserved
communities. The Community Outreach Coordinator will uphold the Mission & Values of the Crisis
Center for South Suburbia.
Underserved Community Outreach & Engagement:
Responsible for carrying out the agency outreach plan to underserved communities.
Identify and build relationships with new agencies and organizations that can assist identify and engage
with victims in underserved communities.
Manage all service agreement documentation for organizations that work with the Crisis Center.
Engage in community outreach that results in referrals to the program, and assists in the identification
of community resources.
Oversee, and participate in agency community outreach events and efforts to increase awareness of
agency programs to survivors in our catchment area.
Oversee and participate in the provision of information on CCSS programs and services as well as
promotional materials that are language appropriate for underserved and marginalized communities in
the service area.
Develop collaborations directly and through the staff assigned to outreach to address unique needs of
survivors that present barriers to accessing services.
Work with staff assigned to targeted outreach areas/sites to ensure contacts and outreach is completed
at the assigned level.
Develop a documentation system to track agency outreach and monitor service utilization of
underserved communities.
Review and update the annual plan of outreach activities including targeted audience type, site,
location, contact information, staff responsible, type of contacts and dates of anticipated contacts.
Conduct outreach and provide services to historically underserved or marginalized victims of violent
crime.
Coordinate outreach efforts with other agency advocates.
Other duties as assigned.
Safe Start and DV Education Resource:
Act as secondary Safe Start presenter during the busy school season
Fill in for DV Education Coordinator as needed
Provide accurate, consistent and caring referral services to clients and maintain accurate knowledge of
local social service agencies and available resources.
Liaison with referral sources to develop a working relationship in an effort to raise the awareness of
the Safe Start Program, DV Education, and Community Outreach and to increase the referrals.
Attend public speaking engagements to represent CCSS when needed at community events and fairs to
increase awareness of CCSS program services and promote volunteer opportunities.
Other duties as assigned.
Job Tags
Work at office, Local area,